Common restaurant challenges
Table management friction
No clear view of table status, turning, or service progress.
Split-bill frustration
Splitting payments at the table is slow, awkward, and error-prone.
Kitchen coordination
Orders get lost between front-of-house and the kitchen during service.
Multi-channel complexity
Dine-in, takeaway, and delivery all need managing from one place.
Disconnected payment
Card readers that don't talk to the POS, creating reconciliation headaches.
End-of-day reporting
No clear picture of covers, average spend, or peak-hour performance.
Which route fits your trade?
Most businesses in this sector need one of these two setups. A review tells you which.
Beyond payments: loyalty that builds repeat trade
SumUp Loyalty rewards customers for returning — automatically. No punch cards, no manual follow-up.
How it works in practice
Evening service flow
A 40-cover restaurant was managing orders on paper and using a standalone card terminal. During busy Friday evenings, order errors and slow payment flow frustrated guests and staff.
What changed
A POS with table management, kitchen display, and integrated payment let servers handle orders and payments at the table. Kitchen received orders digitally and in sequence.
Split payments made simple
A restaurant found splitting bills at the table took several minutes per table during busy periods. Staff dreaded the request.
What changed
Built-in split-payment flow in the POS let servers handle it in seconds, at the table, with no calculator.
Bar to table in one order
A restaurant with a bar area wanted customers to be able to start a drinks order at the bar and add food once seated — with everything going to the kitchen in one sequence, on one ticket.
What changed
With POS Plus, a SumUp Terminal at the bar synced with a POS Lite tablet at the service station. An order started at the bar appeared alongside food orders taken at the table. One ticket, one kitchen sequence, fewer errors.