Software built for service, not spreadsheets
Everything below runs on the same screen your staff use to take orders — shown here exactly as it appears on the devices.
Menus & departments
Full menu control with departments, modifiers and course sequencing — starters fire before mains, not with them.
Tables, tabs & tickets
Dine-in, takeaway and named tickets in one flow, with pre-authorisation available for running tabs.
Splits, tips & service
Split bills, gratuities and service charges handled at the point of payment — not argued about afterwards.
Discounts & promotions
Structured discounts applied at the till, tracked in reporting rather than lost in the drawer.
Loyalty & gift cards
Built into the same screen your staff already use — no separate app, no second terminal.
Reporting
Sales, items, staff and busy periods — unified across every device, channel and location.
Front of house, covered
The Workstation anchors the counter. The handheld takes orders and payment to the table or the queue.
Orders start at the counter, at the table, or in the queue — and land in one system, in sequence. Payment happens wherever the customer is, with tips, splits and receipts handled on the spot.
Because payments are part of the platform rather than a separate provider, there is no re-keying totals into a card machine, no end-of-day mismatch between till and terminal, and one number to call if anything needs fixing.
More on the handheldKitchen Display System
Orders straight to the kitchen — in sequence, legible, and impossible to lose behind the fryer.
The moment an order is confirmed — at the till, on a handheld, or online — it appears on the kitchen screen with course, modifiers and timing. Dine-in, takeaway and delivery orders are labelled and prioritised, and a bump bar keeps the line moving without touching the screen with wet hands.
Paper tickets get lost, misread and re-made. A kitchen display gets the order right the first time and shows you exactly where the queue is building.
The Tablet
The full POS in a portable, dockable format.
Same software, smaller footprint. The Tablet suits tight counters, pop-up service areas and second stations at peak — undocked when you need to move, docked when you don't.
Every device runs the same menus and reports into the same numbers, so adding a station never means adding a system.
One platform behind all of it
POS is one part of the Shift4 platform. Loyalty, gift cards, online ordering and unified reporting run in the same system — with one support team behind the lot.
Shift4's merchant proposition includes no upfront hardware investment and ongoing device replacement support.
What it looks like in a real venue
Multi-floor venue, orders routed to the right station in seconds. Owner-director David Milburn of Davey's UK and Circo Italian Kitchen on their Shift4 terminals, tills and self-ordering screens.
David Milburn, owner-director of Davey's UK and Circo Italian Kitchen, on their Shift4 card terminals, tills and self-ordering screens — in his own words, no script from us.